Terms & Conditions

Last Updated: November 2025

Welcome to G.O.T.B!
By accessing or purchasing from giftoutsidethebox.shop, you agree to comply with and be bound by the following Terms and Conditions.
Please read them carefully before using our website or placing an order.

1. General Information

This website is owned and operated by Gift Outside The Box LLC (G.O.T.B) (“we,” “us,” or “our”).
By using this site, you confirm that you are at least 18 years old (or the age of majority in your state) and legally able to enter into a binding contract.

We reserve the right to update, change, or replace any part of these Terms at any time.
It is your responsibility to check this page periodically for updates. Continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

2. Products and Custom Orders

All our items are crafted with care — many are custom-made to order.
Due to the handmade and personalized nature of our products:

Custom items are final sale and non-refundable.
Please review all personalization details (names, colors, fonts, sizes) before submitting your order.
Small variations in color, design, or placement may occur — these differences are part of the custom crafting process and do not qualify as defects.

For full details, please review our Refund Policy and Shipping Policy.

3. Processing and Shipping

Processing times are typically 1–2 weeks from the order date for custom items.
Delivery times depend on the shipping method and location selected at checkout.

We are not responsible for:

Delays caused by carriers (USPS, UPS, FedEx, etc.)
Incorrect addresses provided by customers
Lost or stolen packages marked as “delivered” by the carrier

Please refer to our Shipping Policy for more details.

4. Payments

All prices are listed in U.S. dollars (USD) unless otherwise noted.
We accept secure online payments through trusted third-party processors.
By submitting payment, you authorize us to charge your chosen payment method for the total order amount, including applicable taxes and shipping fees.

5. Intellectual Property

All content on giftoutsidethebox.shop — including text, logos, graphics, images, product designs, and layouts — is the property of G.O.T.B and is protected by copyright, trademark, and intellectual property laws.

You may not:

Reproduce, distribute, or modify any content from this site without written permission.
Use our name, logo, or images for commercial purposes without authorization.

6. User Conduct

You agree not to use our website for any unlawful or prohibited purpose, including but not limited to:

Submitting false or misleading information
Uploading malicious code or engaging in activities that disrupt the site
Violating intellectual property or privacy rights of others

Any misuse of this site may result in termination of access and possible legal action.

7. Limitation of Liability

G.O.T.B is not liable for:

Any indirect, incidental, or consequential damages resulting from your use of our products or website
Any issues arising from shipping carriers or third-party platforms
Any allergic reactions, misuse, or unintended use of our products

All products are provided “as is” without warranties, express or implied, unless required by law.

8. Third-Party Links

Our website may contain links to third-party websites or services.
We are not responsible for the content, accuracy, or practices of these external sites.
Please review their respective policies before engaging with them.

9. Privacy

Your privacy is important to us.
Please review our Privacy Policy to understand how we collect and use your information.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:
📧 sales@giftoutsidethebox.shop
🌐 giftoutsidethebox.shop